Functionalities
EMT service requests are received as alerts in Mobiva Jobtracker mobile app. These requests are displayed in Cases. Inside cases, you can view requests by selecting Assign Jobs. Jobs pending dispatch instructions will be listed for you to assign to your EMT members within your team.
You can select View team location in My Jobs screen. A map with each team member’s location is displayed using location markers.
Team member locations is displayed only if they have clocked in. GPS locations can only be obtained if the team member is clocked in and team leaders can only view his team locations within a 200 km radius.
In Mobiva Jobtracker app, jobs are displayed with current status when a team member updates. Each job is tracked from the time of job acceptance, enroute (on-the-way), arrival, job in progress and completion. Jobs are displayed in Jobtracker.
The availability of each team member can be found in team status and a color code system for the member’s name is used. The color green means the member is idle and free to take up any new jobs, Blue means the team member is enroute and on a case, Red means the member is on a job currently and Grey means the team member is not clock in and unavailable.
Messaging using Mobiva Jobtracker app is possible by selecting a team member’s name from Messages tab. In Messages, you can view groups, contacts and alerts. In Contacts, just select the team member’s name to send a message.
