Fungsi Walaupun aplikasi Mobiva Citizen berjalan di belakang tabir sepanjang masa supaya anda menerima notifikasi amaran / pengumuman, aplikasi Mobiva Citizen tidak mengambil maklumat lokasi GPS anda secara berterusan. Maklumat lokasi GPS anda hanya akan diambil sewaktu anda menghantar makluman amaran bencana alam dia halaman Bencana alam dan Bantuan perubatan kecemasan sahaja. [...]
Pendaftaran Sila semak jika syarat berikut sesuai dengan peranti mudah alih anda dan ikut cadangan langkah berikut. Nombor telefon anda adalah nombor dari negara luar negara dan tidak dilitupi oleh pihak Mobiva Citizen. Tetapan pesanan mesej ringkas anda telah diaktifkan fungsi penapisan. Liputan kawasan anda berada sedang dalam keadan lemah. Nombor telefon anda [...]
Penyelesaian Jika anda masih tidak dapat mengemaskini perkhidmatan amaran (bencana alam) ataupun perkhidmatan memohon bantuan, anda berkemungkinan menghadapi masalah perkhidmatan GPS kawasan di dalam peranti mudah alih anda. Sila pilih tetapan mod Pesawat (flight mode) dalam peranti mudah alih Android anda. Tekan pada butang mod Pesawat untuk mengaktifkan atau menyahaktifkan. Jika aplikasi anda [...]
Penguna Baru Untuk memulakan penggunaan Mobiva Citizen, sila ke halaman Google Playstore dalam peranti anda dan muat turun. Tekan pada butang 'Daftar pengguna baru' jika belum pernah log masuk. Langkah mendaftar adalah ringkas dan mudah difahami. Laman Google Palystore : https://play.google.com/store/apps/details?id=mobiVA.Citizen Dua cara untuk mendaftar sebagai pengguna baru iaitu melalui butang Daftar [...]
Functionalities Rider/Vendors can cancel a job by pressing Cancel and insert remarks. Jobtracker Team Leaders will be notified. If the picture is taken from your mobile device itself, it can be uploaded. Yes, Mobiva Jobtracker provide recording voice notes in jobs as additional information. However, this feature can be disabled by [...]
Functionalities EMT service requests are received as alerts in Mobiva Jobtracker mobile app. These requests are displayed in Cases. Inside cases, you can view requests by selecting Assign Jobs. Jobs pending dispatch instructions will be listed for you to assign to your EMT members within your team. You can select View team [...]
Compatibility Mobiva Jobtracker app supports Android smart phones only and IOS users will need to use our web portal to receive job alerts or register an account via web through https://community.mobiva.net. The minimum requirements for Android OS to run this application is Android version 5.0 and up. Functionalities [...]
Troubleshooting If you're unable to update an alert service or request services, you may be having GPS issues. Enter flight mode for 5 minutes in Android, by opening your device's Settings app. Under Wireless & Networks, tap more. Tap Airplane mode to turn on or off. If your app won't open, respond, unexpectedly [...]
Registration Please check if any of the conditions below applies to you and follow the suggested steps. You have a foreign mobile number that is from a country Mobiva Jobtracker doesn't have a presence in. Your phone’s SMS filter is switched on. You are in an area with poor cellular connection. You are [...]
First Time User To use Mobiva Jobtracker, download from Huawei App Store or Google Playstore. You will need to use your organization's permission to start using. Obtain a user account from your IT Administrator that is preconfigured with your company email address and select First-time login if you have never login before. It’s [...]
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