Citizen

How to use?

First Time User To use Mobiva Citizen, download from Google Playstore. Select First-time login if you have never login before. It’s quite straightforward and easy to use. Google Playstore: https://play.google.com/store/apps/details?id=mobiVA.Citizen There 2 ways to register as new user either by manual create from button Create an account or button Sign in with [...]

By |April 27th, 2020||Comments Off on How to use?

Information

Functionalities Although Mobiva Citizen is running in the background to ensure you receive alerts, your information like GPS location is not collected automatically. GPS information is only obtained when you submit disaster alert. Compatibility Mobiva Citizen app supports Android smart phones only. The minimum requirements for Android OS [...]

By |April 27th, 2020||Comments Off on Information

App Issues

Troubleshooting If you're unable to update an alert service or request services, you may be having GPS issues. Enter flight mode for 5 minutes in Android, by opening your device's Settings app. Under Wireless & Networks, tap more. Tap Airplane mode to turn on or off. If your app won't open, respond, unexpectedly [...]

By |April 27th, 2020||Comments Off on App Issues

Account

Registration Please check if any of the conditions below applies to you, and follow the suggested steps. You have a foreign mobile number that is from a country Mobiva Citizen doesn't have a presence in. Your phone’s SMS filter is switched on. You are in an area with poor cellular connection. You are [...]

By |April 27th, 2020||Comments Off on Account
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