First Time User
To use Mobiva Jobtracker, download from Huawei App Store or Google Playstore. You will need to use your organization’s permission to start using. Obtain a user account from your IT Administrator that is preconfigured with your company email address and select First-time login if you have never login before. It’s quite straightforward and easy to use.
Google Playstore: https://play.google.com/store/apps/details?id=mobiVA.jobtracker
Your organization must have an active subscription plan and your IT administrator must create an account for you using the company’s email address and mobile number. Each user account is tied to your mobile number. Download the Mobiva Jobtracker User app and sign in using registered email & phone number given.
Google Playstore: https://play.google.com/store/apps/details?id=mobiVA.jobtracker
Alerts – Company
Alerts are created by the company’s administrator when there is an important announcement. It is an in-app message broadcast created in CMS.
Functionalities
Setting up emergency contacts allow a user to quickly send an SOS message to your designated contacts for help. When you enable the alarm, a text message with your current location will be sent out. Please ensure you confirm to send out this message in your phone’s text messaging window. A confirmation is required to prevent accidental SOS calls.
Mobiva Jobtracker app is used to monitor work attendance and health being of mobile employees and gig workers. When you clock in to begin your workday, a health declaration is included for the organization, ensuring the well-being of workers.
Questions in relation to your health is important for the organization to perform contact tracing. It enables us to work more efficiently in helping you as time is the essence for outbreak containments.
Limited functionalities are given if you do not allow GPS access, like map loading and submission of self-declaration assessment. Without GPS, you won’t be able to send your current location to your emergency contact when help is needed. You can still receive alerts and jobs. However, if you are accepting assigned jobs, please ensure your GPS is enabled to provide your organization with your location in order to fulfill delivery tracking requirements. We highly recommend you to turn on GPS for the app to function smoothly.
A siren will start and an SMS with your current location will be automatically created in your phone’s messaging and you need to confirm before it is sent to your emergency contacts.
Click on the Settings tab and press Log Out. Insert your password follow by confirm.
If you have requested for a job/service from Mobiva Jobtracker app, when a rider/vendor accepts and starts working on the job, you will receive a notification. For delivery jobs, when the rider is enroute to your location, a notification is sent to you with the rider’s current location. You can view the location of the assigned rider.
Once a rider is assigned to your job and he is enroute, you will receive an SMS with the rider’s location.
Privacy & Data
Jobtracker is provided by your organization and information is accessed by the respective administrators of your organization only. We do not share your information. You can refer to our license agreement at https://mobiva.net/licenseagreement/ and our privacy policy at https://mobiva.net/privacypolicy/
Troubleshooting
No, the app requires a Wi-Fi or mobile data to send and receive information.
